Got Questions? We have answers!
Hello and welcome to Datura, your place for online belly dance and fitness classes.
Need to get in touch with the Datura Team directly? Contact us here and we'll be happy to help you!
Frequently Asked Questions
Why Datura Online?
If you are interested in belly dance, Datura Online is an amazing resource. If you are busy, don't have a teacher, are on a budget, no matter! These won't hold you back anymore. Datura Online allows you to stream a multitude of classes with some of the best teachers in belly dance, whenever you can, at a great price.
How do I access videos on Datura Online?
You can rent individual classes or activate an unlimited subscription for access to our entire growing library of hundreds of belly dance and conditioning videos, livestreams, and early access to videos. If it's your first time, click on any class for a free preview.
How do I purchase a subscription to Datura Online?
Purchase a Datura subscription here. You can choose a monthly recurring subscription for $25 USD or an annual recurring subscription for $260 USD. The subscription automatically renews and you can cancel at anytime.
Is my payment information secure?
Full safety and security for online payments is essential. That’s why all sensitive payment information entered into Datura Online is protected with an encrypted Secure Socket Layer (SSL) and a high-grade encryption algorithm. Your credit card information is encrypted and stored in a separate and secure billing system managed by Stripe and PayPal.
How do I cancel my subscription?
You can cancel your subscription in the Purchases section of your Profile. One simple click and your subscription will end. We'll be sad to see you go, but we'll always be here when you are ready to dance with us again.
Do I get a refund for any remaining time if I cancel my unlimited access subscription?
When you join for a recurring subscription, you are paying for access to the site for 30 days or 1 year from your payment date. If you cancel your unlimited access membership during your 30 day or 1 year cycle, you will still have the rest of your prepaid time to use the site, so go crazy! However, we don't issue refunds for subscriptions.
Can I share my unlimited access subscription or rental with someone else?
Sometimes you might practice with a friend, which can be a fun way to use Datura Online. However, sharing logins and their associated unlimited access subscription or rentals will result in account cancelation. Your account information, including your login is for the use of one person and cannot be shared. Thanks for your understanding!
Where are the videos I rented?
Your rentals will all be available after purchasing at the top of your Explore page. Just click the video and start dancing!
How do I update my billing info or change my password?
Updating your account info is as easy as signing in, clicking on "My Profile", and updating your info. If you lost your password, you can reset it through the sign in page.
Do you offer a free trial?
How can I access Classes?
Can I watch Datura Online classes on my phone or mobile device?
Sure! You can watch on your Android, iPad, iPhone, or many other mobile devices. A fast connection helps, of course, so if you can connect with Wifi, you'll have the best results. You can also access Datura via our apps on iPhone, Apple TV, Android, Android TV, Roku, and FireTV!
Can I download classes?
With the Datura app on iPhone or Android, you can download classes within the app for offline access!
What does it cost to take class on Datura Online?
There are two ways to gain access to the videos. One option is "a la carte", by renting just the videos you want, or you can activate an unlimited access membership for access to hours and hours of classes in our video library. Content is added regularly, so dive in!
An unlimited access subscription is $25 USD per month, and prices for individual rentals start at just $0.99 USD!
What if I have a promotional code?
You can enter your promo code when you're ready to check out.
My internet connection is slow, will I still get to dance?
The streaming rate of our videos dynamically adjusts to the speed of your internet connection. We suggest a minimum download connection speed of 500Kbps per second. The higher the speed, the higher the video quality. If you're unsure of your data rate, check with your internet service provider. You can also check your connection speed at a site like Speedtest.net.
For optimal playback you may want to close any additional open web browser pages/tabs and close programs that are downloading or uploading data while watching your videos.
If you are worried about your internet connection, with the Datura Apps on iOS and Android, you can download videos for offline access. So no matter if you are exploring the Arctic on an adventure or are out on the road and don't have wifi, you can dance wherever and whenever you want.
What are the technical requirements to watch videos at DaturaOnline.com?
In general if you have a computer or device that can display YouTube videos without waiting ages for them to load, then you should be able to see Datura Online videos. A good way to test your computer and internet connection is by watching the free preview videos. If you can watch them smoothly, then you'll likely be able to watch our videos also.
I love the music used in class, can I buy it?
Sure! In the description of each video you'll find a list of the music available for purchase. Click on the song you'd like to purchase and you'll be taken to the artist's Bandcamp, Spotify, or Apple Music store to buy it.
How do I view classes in full screen?
In the bottom right corner of the screen, you'll find a little icon that will expand the video to full screen. Press ESC to return to your browser.
How do I turn up the volume?
Also on the bottom right of the player is a small volume adjustment thing.
How long do classes stay in the Datura Online library?
All dance and fitness classes added to Datura Online stay in our library, so the site gets better all the time! Documentaries, Livestreams, and feature films may come and go however, so check them out while you can.
Can I teach on Datura Online?
We currently are not looking for new teachers for Datura Online, but we do love suggestions. If you'd like to recommend yourself or have anyone you'd like to recommend for Datura Online, you can always feel free to let us know.
Can I perform any of the choreographies I learn on Datura Online in public?
Absolutely! Our DO teachers create choreographies so you can perform them in the real world! If possible we just ask that you give the teachers credit for their work. Otherwise, go for it! And if you get pictures or video, we'd love to see! You can tag us on Facebook as Datura Online, TikTok as @thedaturaonline, or on Instagram @thedaturaonline.
Can I make a suggestion for what I'd like to see on Datura Online?
Absolutely! We love suggestions and feedback as they help us to make Datura Online better for everyone. You can send your suggestions and feedback to the Datura Online Help Desk anytime!
Do the views and opinions in the feature films and in teacher's classes reflect the views of Datura Online?
The views and opinions expressed by the teachers and/or in feature films are those of the authors and do not necessarily reflect the views and opinions of Datura Online.