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FAQ

*For a description of the new My Practice features go here. For an FAQ about these features here.*

Why Datura Online?

How do I access videos on Datura Online?

Can I watch Datura Online classes on my phone or mobile device?

What does it cost to watch videos on Datura Online?

Where are the videos I rented?

Do you offer a free trial?

Where is my free rental?

How do I get started?

What if I have a promotional code?

My internet connection is slow, will I still get to dance?

What are the technical requirements to take class on DaturaOnline.com?

How can I optimize my internet connection for the best streaming?

How do I keep my screen saver from interrupting my practice?

I love the music used in class, can I buy it?

How do I view classes in full screen?

How do I turn up the volume?

Is my payment information secure?

How do I update my information or change my password?

How do I cancel my monthly unlimited access membership?

Do I get a refund for any remaining time if I cancel my unlimited access membership?

How do I renew my rental?

Can I attend classes at the Datura studio?

Can I download classes?

How long do classes stay in your library?

Can I share my unlimited access membership or rental with someone else?

Can I teach on Datura Online?

Can I make a suggestion for what I'd like to see on Datura Online?


Why Datura Online?

If you are interested in belly dance, Datura Online is an amazing resource. If you are busy, don't have a teacher, are on a budget, no matter! These won't hold you back anymore. Datura Online allows you to stream a multitude of classes with some of the best teachers in belly dance, whenever you can, for a price you can handle.

How do I access videos on Datura Online?

You can rent individual classes or activate an unlimited membership for access to our entire growing library of hundreds of belly dance and conditioning videos. If it's your first time, click on any class for a free preview.

Can I watch Datura Online classes on my phone or mobile device?

Sure! You can watch on your iPad or iPhone or many other mobile devices. A fast connection helps, of course, so if you can connect with Wifi, you'll have the best results. After you select a video your device will go black, then you'll get an awesome and promising arrow. Press that arrow and think of someone you love. The dancing will magically commence. 

What does it cost to take class on Datura Online?

There are two ways to gain access to the videos. One option is "a la carte", by renting just the videos you want starting, or you can activate an unlimited access membership for access to hours and hours of classes in our video library. Content is added regularly, so dive in!

An unlimited access membership is $25 per month, and prices for individual rentals start at just $1.99!

Where are the videos I rented?

As a renter, you can access rented videos in the 'My Rentals' page through 'My Account', or you can navigate to the video you rented to view it anytime.

With an unlimited access membership, you can watch all videos on the site immediately after joining. Your favorite videos can be added to custom playlists so you can find them easily. Playlists can be edited through the playlist button at the top of every page or through ‘My Account’. They are also accessible in the slider on the bottom of the video player page for easy access.

Do you offer a free trial?

Datura Online offers a free preview of each video, so look around to get a good idea of what we do. We keep our prices low so there's very little risk in trying one or two videos on the cheap. Sign up whenever you feel ready, cancel anytime. No trial necessary.

Where is my free rental?

For a limited time, when you sign up for a free account, we will give you a free rental. It is located in the My Rentals tab of My Account. Like all rentals, it expires in 30 days. Enjoy!

How do I get started?

There are several quick and easy ways to get started. Follow the steps below or check out how it works here.

1) Hover over the menu bar (at the top of each page) to see your options for selecting videos. You can search a few different ways: style, focus, teacher, time, body part (yes, body part!)… you'll see it up there in the bar. Just hover over the choices and you’ll see a drop down menu.

2) Once you narrow down your choices and pick something from the drop down menu, you can click "refine search" to get more specific, or you can hover over videos to see their full descriptions. 

3) When you see a class you'd like to take, click on the video for a short preview. 

4) To watch the full video, you can click "Rent Video" or "Unlimited Site Access". Follow the simple steps to register and make your payment and, voila! Your virtual teacher is ready. No matter what you do, she’ll always be nice to you, will smile at you, and will offer inspiring suggestions.

With these search functions, It's easy to access a warm up from one teacher, try a choreography from another, and end with a deep yoga stretch from yet another! So explore!

What if I have a promotional code?

Well, first of all, congratulations! You can enter your promo code when you're ready to check out.

My internet connection is slow, will I still get to dance?

The streaming rate of our videos dynamically adjusts to the speed of your internet connection. We suggest a minimum download connection speed of 500Kbps per second. The higher the speed, the higher the video quality. If you're unsure of your data rate, check with your internet service provider. You can also check your connection speed at a site like Speedtest.net.

For optimal playback you may want to close any additional open web browser pages/tabs and close programs that are downloading or uploading data while watching your videos.

What are the technical requirements to watch videos at DaturaOnline.com?

In general if you have a computer or device that can display YouTube videos without waiting ages for them to load, then you should be able to see Datura Online videos. A good way to test your computer and internet connection is by watching the free preview videos. If you can watch them smoothly, then you'll likely be able to watch our videos also.

How can I optimize my internet connection for the best streaming?

The stronger and faster your internet connection, the better quality your video will be. This article has a great list of steps to follow to optimize your internet connection.

How do I keep my screen saver from interrupting my practice?

If you have a PC, right-click anywhere on the desktop, click on "Properties," then click on the "Screen Saver" tab at the top of the dialog box.

From there you can disable your screen saver or adjust the settings so it will not come on for over an hour.

If you're a Mac person, go to the Apple icon and click "System Preferences". Under "Hardware", click "Energy Saver". Then set the computer and display to sleep after 1.5 hours or more, or choose "never". You may want to change it back to default settings when you're done dancin', it'll help save your display life.

I love the music used in class, can I buy it?

Sure! To the right of your video, click on the "featured video." This'll open an audio box that lets you listen to, and purchase, all of the music in the class you are currently watching.

How do I view classes in full screen?

In the bottom right corner of the screen, you'll find a little icon that will expand the video to full screen. Press ESC to return to your browser.

How do I turn up the volume?

Also on the bottom right of the player is a small volume adjustment thing. More bars selected = higher volume.

Is my payment information secure?

Of course full safety and security for online payments is essential. That’s why all sensitive payment information is protected with an encrypted Secure Socket Layer (SSL) and a high-grade encryption algorithm. Your credit card information is encrypted and stored in a separate and secure billing system managed by Paypal.

How do I update my info or change my password?

Updating your account info is as easy as signing in, clicking on 'My Account' link in the upper right of every page, and updating your info. If you lost your password, you can reset it through the sign in page.

How do I cancel my monthly unlimited access membership?

To cancel your recurring membership payments, login and then go to the 'My Account' link in the upper right of every page. In 'My Membership' you can cancel your unlimited access membership by clicking on 'edit' on your membership record.

Do I get a refund for any remaining time if I cancel my unlimited access membership?

When you join for a recurring monthly membership, you are paying for access to the site for 30 days from your payment date. If you cancel your unlimited access membership during your 30 day cycle, you will still have the rest of your prepaid time to use the site, so go crazy! You won't be billed again at the next cycle. You can easily find where you are in the billing cycle in ‘My Account’, under ‘My Membership’.

How do I renew my rental?

To renew your rental, login and then go to the 'My Account' link in the upper right of every page. In 'My Rentals' you can renew your rental by clicking on 'edit' on our rental record and selecting 'Renew'.

Can I attend classes at the Datura studio?

Please do! We offer several classes per week with our Datura teachers in Portland, Oregon. Currently the regular weekly classes aren't filmed so don't worry if you're camera shy. For a class schedule, go to www.studiodatura.com.

Can I download classes?

For now, our classes are streaming only, so get online and get dancing! No time like the present.

How long to classes stay in your library?

All classes added to Datura Online stay in our library, so the site gets better all the time!

Can I share my unlimited access membership or rental with someone else?

Sometimes you might practice with a friend, which can be a fun way to use Datura Online. However, sharing logins and their associated unlimited access memberships or rentals will result in account cancelation. Your account information, including your login is for the use of one person and cannot be shared. Thanks for your understanding!

Can I teach on Datura Online?

We currently are not looking for new teachers for Datura Online, but we do love suggestions. If you have anyone you'd like to recommend for Datura Online, you can always feel free to let us know.

Can I make a suggestion for what I'd like to see on Datura Online?

Absolutely! We love suggestions and feedback as they help us to make Datura Online better for everyone. You can send your suggestions and feedback to the Datura Online Help Desk anytime!

Belly Dance and fitness classes to fit your style, schedule, and budget.  Anytime.  Anywhere.


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